ESSENTiAL INFO

Festival Opening Times

Gates Open: 14:00 Saturday 5th August

Close: 01:00 Sunday 6th August

Last Entry: 18:00 Saturday 5th August

Please note: Opening times and running orders are subject to change without warning, all changes will be shown at the Information points, published in locations onsite and posted online.

Campsite Opening Times
13:00 Saturday 5th August

Car park Opening Times
13:00 Saturday 5th August

Location: Lannock Manor Farm, Weston, Hitchin. SG4 7AL

Please familiarise yourself with the map before you leave. For those who haven’t been to the festival before we will have signage on the neighbouring roads to guide you in.

Cash/Cashless Payments For Food and Drink
Please note – all bars and food traders at Shhh... 2023 will be accepting cash and card payments. You can use debit/credit cards or apps on your phone, such as Google Pay and Apple Pay.

Age Restrictions
Age restrictions apply. Proof of age/ID may be required if you look under 25.

Valid ID
The following forms of identification are accepted:

A Passport (Not photocopy)
Full Driving Licence or Provisional Licence
A Proof of age card bearing a PASS hologram
A Ministry of Defence identity card
A National identity card issued by an EU member state.

Lost Property
Any lost property found during the festival is taken to the Event Control Room open 24 hours throughout the festival. For any lost property queries please email Info@shhhclub.co.uk.

Things you Can and Can't Bring
You may be body and/or bag searched at the entrance. Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities on site may be searched.

*Please note: Shhh... Festival or personnel appointed by Shhh... can refuse entry/possession of any items below at their discretion.

ITEM ARENA CAMPSITE

Aerosols over 250ml N N

Alcohol N N

Animals N N

(Other than Guide Dogs or Hearing Dogs)

Any items which may cause danger, offence or disruption to any other person

N N

Any items which may reasonably be considered for use as a weapon

N N

Cameras, film or video equipment

Y Y

Disposable barbeques. N N

Drones N N

Electrical Generators (including in Campervans)
N N

Excessive Amounts of Cigarettes(more than personal consumption)

N N

Excessive Amounts of Food (more than personal consumption)
N N

Firewood N N

Fireworks/Pyrotechnics N N

Flags with Poles Y Y

Flags without Poles Y Y

Flares/Distress Flares N N

Food Hampers/Cool Bag / Boxes N N

Glass N N

Illegal Substances. N N

Legal Highs N N

Medication (if accompanied by a doctor's note / prescription or if it is recognisable)
Y Y

New Psychoactive Substances (NPS) N N

Nitrus Oxide and any associated equipment (Balloons, Co2 dispensers, cream dispensers)

N N

Oversized Lighters N N

Paper Lanterns. N N

Petrol Burners N N

Portable Laser Equipment and Pen N N

Sound systems N N

Spray Cans N N

Umbrellas Y Y

Unidentifiable Substances N N

CARE/ SAFETY

Security
We take the security and safety of our festival goers very seriously – it is a real priority.

Please help us by bringing as little as possible. We do not allow large bags (large backpacks, luggage bags etc) into the arena.

Please ensure you have printed off or have your tickets available on your phone before you reach the security entrance. If you cannot find your tickets please do email info@shhhclub.co.uk

Please be patient while we carry out our security checks and searches, which take place at the campsite gates, the arena entrance and may also happen at any time at any location onsite.

Our security staff are there for your safety – please cooperate with them as they work to keep us all safe and sound.

We work very closely with the Police and members of the security services to ensure our security procedures are up to date and we are following best practice. We put a lot of time and effort on briefing and training and run emergency exercises. Please help us by reporting anything that doesn’t look right to you and also please let us know if you spot an area where we can do better and we will get on it.

Food and Drinks

We have three fantastic food stalls available throughout the event – each will provide allergy menus, but if you would like to know more about what’s on offer please do email us on info@shhhclub.co.uk

Due to licensing laws we can’t allow alcohol to be brought in to, or out of the arena (a range of premium alcoholic and non-alcoholic drinks will be on sale from our bars.)

Top tips for a happy festival

Look after yourself, don’t overdo it, and look out for others.
Remember there is more chance of catching infection in a field than at home so make sure you use the water point and hand sanitizer stations at the toilet blocks to wash your hands regularly
Please do not climb on any trees onsite. It is dangerous and may cause damage to the tree.
At dusk, cover up and bring insect repellent with you.
Illegal drugs are no more legal onsite than off.
Give any passing security or emergency vehicles plenty of space to pass and don’t ride on vehicles.
Serious sunstroke, sunburn, can be caused by the sun on unprotected skin - wear a high factor sun cream.
We will be in a field so please bring appropriate footwear.
The British weather is very unpredictable, so please check the weather conditions before you leave and dress appropriately.

Emergencies

In an emergency, please contact the nearest member of security or staff. There are medics at the festival who are fully equipped to deal with all situations.

Drugs Policy
Shhh Festival does not condone the use of drugs. Drugs enforcement laws are as applicable onsite as anywhere else in the UK. It is illegal to buy, sell or take drugs. All drugs are potentially dangerous, there are no harmless drugs. The only way to avoid risks is to not take drugs at all. This goes for new psychoactive substances (formerly known as “legal highs”) as well. But we want our festival goers to know above all else that you can come to us for help if you or your friends need it without fear of getting in trouble at any time. Always be honest with medics and welfare teams about what you have consumed so that they know how best to help you.

GREEN

We run a three-bin system at the festival, which means every recycling point in the campsites and main arena will be formed by 3 bins:

COMPOSTABLES

When you buy food from the traders, everything your food comes in is compostable so plates, cutlery and napkins can be placed in the compost bins along with the food scraps. Please make sure NO PLASTIC goes into the compost.

RECYCLABLES

Plastic bottles, aluminium cans, newspapers, magazines and clean and dry cardboard (no used greasy pizza boxes as these do not recycle).

NON RECYCLABLES

For anything else. There should be minimal left over that goes into General Waste.

When packing ready for the festival weekend, remember to pack wisely and only bring essential items, please do not bring any single use plastic (plastic bottles are allowed but please keep them to a minimum).

TRAVEL

By Car
Parking is on site as soon as you get in the gates. Music arena is a 2-minute walk once checked in. Our stewards will be there to guide you to your parking spaces, please do respect their judgement and advice. Please do keep to a 5mph or lower speed limit whilst onsite.

Drop off point is right next to the parking.

Distances from local villages is 2 miles.

By train
Nearest station is Hitchin, Stevenage then Sandy.

By Taxi
Notice to members of the public wishing to travel in Taxis or Private Hire Vehicles.

Please try to pre-book taxis where possible, as the taxi rank may have limited taxis.

There will be a stream of taxis to take people off site as there will be no pedestrians walking off site. We work with Euro Taxis who can be reached on 01462 600700.

By foot
There is no pedestrian access to the festival site and the roads around the site are not suitable for pedestrians. Please leave via taxi or car/mini bus.